vray在sketchup中打包出错怎么办

vray在sketchup中打包出错怎么办

我的vray6也是一样的问题，但另一台电脑的vray5就没事，不知道是怎么回事？请问有解决方案吗？

我进ruby控制台看报错，发现是字符编码的问题，结合我报错的这台电脑的vray6是用了中文包，另一台没问题的电脑的vray5是原装英文，不知道跟这个有没有关系：
helpers(131):warning: incompatible character encodings: GBK and UTF-8
C:/Program Files/Chaos Group/V-Ray/V-Ray for SketchUp/extension/ruby/tools/project_packer_tool:32:in `block (2 levels) in activate'
C:/Program Files/SketchUp/SketchUp 2023/Tools/RubyStdLib/tmpdir.rb:89:in `mktmpdir'
C:/Program Files/Chaos Group/V-Ray/V-Ray for SketchUp/extension/ruby/tools/project_packer_tool:30:in `block in activate'
C:/Program Files/Chaos Group/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/helpers:129:in `handle'
C:/Program Files/Chaos Group/V-Ray/V-Ray for SketchUp/extension/ruby/tools/project_packer_tool:20:in `activate'
C:/Program Files/Chaos Group/V-Ray/V-Ray for SketchUp/extension/ruby/gui/commands:550:in `select_tool'
C:/Program Files/Chaos Group/V-Ray/V-Ray for SketchUp/extension/ruby/gui/commands:550:in `block in <module:GUI>'
C:/Program Files/Chaos Group/V-Ray/V-Ray for SketchUp/extension/ruby/gui/commands:20:in `block in generate_command'